🛡️ Safe Play 21+ Only Play Within Limits

Responsible Gaming at wick71

wick71 is committed to providing a safe, fair, and enjoyable gaming environment for every player in Bangladesh. Here you will find our tools, guidelines, and support resources to help you stay in control.

Our Commitment

Gaming Should Always Be Fun

Understanding the principles behind responsible gambling at wick71

Important: wick71 is strictly a platform for adults aged 21 and above. Gambling is intended as entertainment. If it stops feeling enjoyable or begins to affect your finances, relationships, or wellbeing, please use the tools and support options described on this page.

wick71 takes its responsibility to players seriously. We believe that online gaming — whether you are placing a cricket bet on a BPL match, spinning a slot, or enjoying a live casino table — should be a recreational activity that stays firmly within your personal comfort zone. Problem gambling can affect anyone, and we have designed a comprehensive set of tools and policies to help every player on our platform maintain healthy habits.

This page outlines the protective tools available to your account, the warning signs of problem gambling to watch for, guidance on how to seek help, and our strict age-verification policy. We encourage all players to read this information carefully and to contact our support team at any time if they have concerns about their own gambling behaviour or that of someone they know.

Playing on wick71 should never feel like an obligation, a way to recover lost money, or a source of anxiety. If you ever reach that point, please act immediately — our support team is available 24 hours a day, 7 days a week, and all responsible gaming requests are handled with full confidentiality.

Protective Features

Your Safety Toolkit

Six built-in features designed to keep you in control of your gaming

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Deposit Limits

Set daily, weekly, or monthly deposit caps in BDT to prevent overspending before it happens.

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Session Time-Out

Set a maximum session length. When the timer expires, you are automatically logged out to take a break.

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Self-Exclusion

Temporarily or permanently exclude yourself from the wick71 platform if you feel you need a longer break.

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Loss Limits

Cap how much you can lose over a defined period. Once the limit is reached, betting is paused automatically.

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Reality Checks

Receive periodic on-screen reminders showing how long you have been playing and your net session result.

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Account Cooling-Off

Request a cooling-off period of 24 hours to 6 weeks without fully closing your account.

How It Works

Responsible Gaming Tools in Detail

Everything you need to know about activating and managing each protection

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Deposit Limits

You can set a maximum deposit amount for any rolling 24-hour, 7-day, or 30-day period directly from your account settings. For example, you might set a weekly deposit limit of ৳5,000 to ensure your entertainment spending stays proportionate to your income. Once a limit is set, it takes effect immediately. Increasing a limit requires a 24-hour cooling-off period before the higher amount applies, but decreasing a limit is instant.

Available in Account Settings
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Session Time-Out

Session time-out allows you to define the maximum amount of time you spend in a single gaming session — from 30 minutes up to 4 hours. When the session limit is reached, wick71 will log you out automatically and display a responsible gaming reminder. You must wait at least 30 minutes before beginning a new session if a time-out is active. This feature is particularly useful for players who find that extended sessions lead to impulsive betting decisions.

Instant Activation
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Reality Checks

Reality checks are brief on-screen notifications delivered at intervals you choose — every 30, 60, or 90 minutes. Each notification displays your total session time, total amount wagered during the session, and your net win or loss position. You can choose to continue playing, take a break, or log out when a reality check appears. These reminders are designed to prevent players from losing track of time or spending while absorbed in gameplay.

Customisable Intervals
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Cooling-Off Period

A cooling-off period temporarily restricts your access to the wick71 platform for a period you select — 24 hours, 48 hours, 1 week, 2 weeks, or 6 weeks. During a cooling-off period your account remains open but deposits and gameplay are suspended. You will still receive email notifications relating to your account status. Cooling-off periods cannot be shortened once activated, but may be extended by contacting support.

1 Day to 6 Weeks
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Self-Exclusion

Self-exclusion is the strongest responsible gaming measure available on wick71. You may request either a temporary self-exclusion (minimum 6 months, maximum 5 years) or a permanent self-exclusion with no end date. During self-exclusion, your account is fully suspended — you cannot log in, deposit, or receive promotional communications. Any remaining balance will be returned to your registered payment method (bKash, Nagad, or Rocket) after identity verification. To request self-exclusion, contact [email protected] with the subject line "Self-Exclusion Request". Our team will process your request within 24 hours.

Permanent Option Available
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Loss Limits

Loss limits allow you to cap the maximum amount you can lose within a defined rolling period. For instance, if you set a weekly loss limit of ৳3,000, once your net losses for the week reach that figure, all wager placement will be paused for the remainder of the period. Like deposit limits, reducing a loss limit takes effect immediately, while increasing one requires a 24-hour delay. Loss limits work alongside deposit limits and are an effective double layer of financial protection.

Works Alongside Deposit Limits

Know the Signs

Recognising Problem Gambling

Honest warning signs that suggest gambling may have become a problem

Take This Seriously

Problem gambling can develop gradually and affect people from all backgrounds. If you recognise two or more of the signs below in your own behaviour, we strongly encourage you to use our self-exclusion tool or contact support immediately.

  • Spending more money on gambling than you originally planned or can afford to lose
  • Chasing losses — continuing to gamble in an attempt to win back money you have already lost
  • Gambling to escape stress, anxiety, boredom, or negative emotions rather than for entertainment
  • Lying to family members, friends, or colleagues about how much time or money you spend gambling
  • Borrowing money, selling possessions, or neglecting bills in order to fund gambling activity
  • Feeling irritable, restless, or anxious when you are not able to gamble
  • Gambling for increasingly long periods or with increasingly large amounts to achieve the same level of excitement
  • Neglecting work, studies, family responsibilities, or personal health due to time spent gambling

Recognising these patterns in yourself takes honesty and courage. It is not a sign of weakness — it is the first step toward regaining control. wick71's support team will not judge you; our sole aim when you reach out is to help you access the right tools and resources as quickly as possible.

Age Policy

Strictly 21+ Platform

wick71 enforces a minimum age of 21 years for all registered players

wick71 uses a robust Know Your Customer (KYC) verification process to confirm the age and identity of every player before withdrawal facilities are activated. During registration, players must provide accurate date-of-birth information. Our compliance team conducts additional document verification — including national ID cards, passports, or other government-issued documents — to confirm that each player meets the 21-year minimum age requirement.

Any account found to belong to a person under 21 will be closed immediately and all funds returned. If a minor has registered using false information, any winnings generated will be forfeited and the matter may be referred to relevant authorities in Bangladesh.

If you are a parent or guardian and suspect that a minor in your household has accessed wick71, please contact us at [email protected] immediately. We will investigate and act without delay. We also recommend using parental control software to restrict access to gambling websites on shared devices.

Protect Minors on Shared Devices

If you share a computer, phone, or tablet with younger family members, always log out of your wick71 account after each session and consider enabling browser-level or device-level content filtering.

Play Smart

Healthy Gambling Habits

Practical guidelines every wick71 player should follow

  • Set a strict budget before you start playing and treat any losses as the cost of entertainment, not money to be recovered
  • Only gamble with money you can genuinely afford to lose — never use rent, bill, or food money
  • Take regular breaks, especially during long cricket betting sessions or extended slot play
  • Never gamble when you are feeling upset, stressed, under the influence of alcohol, or emotionally vulnerable
  • Balance gambling with other hobbies and social activities so it remains one small part of your leisure time
  • Accept that winning is never guaranteed — the house always has a mathematical edge over the long run
  • Use wick71's deposit and loss limit tools proactively, before you feel you need them, as a routine safeguard
  • If you win a significant amount, consider withdrawing a portion rather than gambling all of it back immediately

Get Help

Support is Always Available

Reach out to the wick71 team any time — all responsible gaming requests are confidential

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wick71 Responsible Gaming Team

Our dedicated responsible gaming team is available 24 hours a day, 7 days a week. Whether you want to activate self-exclusion, set deposit limits, request a cooling-off period, or simply talk through concerns about your gaming habits, we are here to help without judgement.

To reach us, email the address below and include "Responsible Gaming" in the subject line. We will respond within 24 hours and treat your enquiry with full confidentiality.

[email protected]

National Helpline Reminder

If you or someone you know in Bangladesh is struggling with gambling-related harm, please seek professional support. Talking to a qualified counsellor or trusted family member is always a positive step. wick71 can provide a full account closure and fund return at any time upon request.

Responsible gaming is not a one-time checkbox — it is an ongoing commitment from both wick71 and from you as a player. We review our responsible gaming tools regularly and update them to reflect best practices in player protection. If you have a suggestion for an additional protective feature you would like to see on the platform, please do not hesitate to share it with our support team.

Remember: the moment gambling stops being enjoyable, it is time to stop. wick71 will always support your decision to take a break, reduce your activity, or leave the platform entirely. Your wellbeing matters more to us than your wager volume.

Play Responsibly on wick71

Enjoy cricket betting, slots, lottery, and live casino on a platform that genuinely cares about your wellbeing. Deposits from ৳50 via bKash & Nagad. 21+ only.

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